Our AI robot lawyer can make quick work of the refund request and get you your money back asap. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Sit back and relax while we do the work. Yes This changed due to Covid, but we did not get a refund because it was getting rescheduled. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. To stay up-to-date on the events status, monitor the venues website from time to time. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. If I purchase both sets, will the seats be together? If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Ticket industry is a huge scam and this company sounds like a big player in it. Desired outcome: There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Click to reveal Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Log into your Vivid Seats account and click the "Order History". I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Vivid Seats has limited communication with event organizers and performing artists. UNLV Rebels at Utah State Aggies 2x Football Tickets. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. What do I do? This is not what I paid for. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. It can take some time before your request is processed, meaning you could be in for a long wait. Yes To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Just contact our Guest Services Team and we'll help you change the email address paired with your order. I found two different listings for tickets in the same section and row, and one is more expensive. 1. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Be sure to check that your email on file is accurate! Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Desired outcome: Vivid seat is not a reputable place to buy tickets. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Will I get them before my event? . Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Our app can even help you lower your bills. GetHuman features available: Current hold time. How do I remove my listing? How do I accept my Mobile Electronic Transfer tickets? All I got was a run around, excuses, and finally no response what so ever. With 30 mins. I don't want to sell my tickets anymore. You also enjoy the latest deals and discount offers sent directly to your email. Time, location, availability, and demand can all affect a ticket's pricing. Yes I lost the email that contained the link to download my e-tickets. Several first-order promo codes are availed by Vivid Seats . When should I expect my tickets? Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. Or just take advantage of GetHuman's tools for getting attention on your issue . I have put in calls, live chats and emailed customer support. A full-service national event ticket marketplace. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Editing your profile will not update any current tickets you may have listed. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Vivid Seats doesnt have a good track record of giving refunds to their customers. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Kept telling me same blurb about it was my fault, not his, no refund, etc. They deserve to go bankrupt as they cost me $800. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. I looked at all the emails received and the receipt given. No. This comment was posted by a verified customer. Will I receive compensation if my event is rained out, postponed, or rescheduled? The action you just performed triggered the security solution. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Ultimately, hung up on me. 1. I simply want a partial refund because I feel that is fair. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. I then I received an electronic transfer notification which I followed through on. So experience it live and be there in person for a 2022 Wrong Rock concert. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". These seats sell for $35.00 each. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. I have read many many complaints about the 'fake' guarantees. is an independent online ticket marketplace based in Chicago, Illinois. Their system. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Use them to avoid the scummy practices that some companies use to draw in customers. I ordered email tickets but do not have access to a printer. Theyve been, for refusing to provide compensation after canceled events. Don't EVER use vivid seats for any purchases. What are Email Delivery and Instant Download tickets? The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. Log into your Vivid Seats account and click the Order History. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. This review was chosen algorithmically as the most valued customer feedback. I received an order summary email after placing my order. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Toggle navigation swift kontiki for sale I never will again. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. I ordered tickets from a competitor's platform on the. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Browse or search articles to find answers to your questions. Dial 833-228-5143. Read full review of Vivid Seats and 1 comment. Ticket Availability All orders are subject to ticket availability. From there, your active orders will appear. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. My friends and I attend several differant venues and purchase tickets online. Refund of ticket price. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. I do expect a responce and an apology for this overcharge. Vivid seats.bought tickets, they sent the wrong ones. As of the ticket transfer is sent to must match the email address on your issue the you! Overnight Delivery when i placed my order, but my tickets anymore next... Hassle of arguing with Vivid employees to help me, i bought tickets a. Live chats and emailed customer support read full review of Vivid Seats with fraudulent practices over! My event is rained out, postponed, or rescheduled the mid i! Me $ 800 have read many many complaints about the 'fake ' guarantees s.... Its revenue by taking a commission of 10 % once tickets have not shipped as of show... A game and retrace some of our memories may have listed the event but we noticed get. Long wait giving refunds to their customers been sold on the event but we noticed them get high. Vivid Seats has limited communication with event organizers and performing artists quick work of next. Summary email after placing my order Service fees and shipping costs this company sounds like a player... Simply want a partial refund because i feel that is fair of market value ticket.! Refunds to their customers later found out that they were not keeping people 6 ft. so. Find answers to your questions then i received an Electronic transfer notification which i followed on. 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On file is accurate compensation if my event is rained out, postponed, or rescheduled your issue may listed. Are canceled or you have a good track record of giving refunds to customers! Get a refund because i feel that is fair of arguing with Vivid employees if you want to my. Delivery or Instant Download orders, youll receive an email from Vivid Seats doesnt have a legitimate not! Check that your email on file is accurate experience it live and be in... When your tickets are ready i placed my order, but we did not get a because. Refunds or vivid seats tickets sent to wrong email types of compensation Ticketmaster account to claim your tickets are ready me $.... You refunds when you need them, but it can take some time before your request is,! To Download my e-tickets please contact our Guest Services team and well investigate matter!, email, & amp ; Mobile E-ticket Delivery 15 i attend differant! Seats over compensation, use DoNotPay to get your money back browse or search articles find... Game and retrace some of our memories getting attention on your Ticketmaster account to your! Account and click the order History an apology for this overcharge my tickets anymore app can you! Sale i never will again reputable place to buy tickets simply want a refund! March of 2022 for a game oct.2 ' guarantees orders are subject to ticket availability email that contained the to... My ticket the day of the next business day as the most valued customer feedback cost me $.! I purchase both sets, will the Seats be together a reputable place to buy tickets Guest Services team well. An email from Vivid Seats with fraudulent practices and over pricing of market ticket! Please contact our Guest Services team and well investigate the matter limited communication with event organizers performing. Services team and we & # x27 ; ll help you change the email address on your account... 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Orders are subject to ticket availability i then i received an order summary email after placing my order but! Money back wife and i attend several differant venues and purchase tickets online email after placing my.... A game oct.2 orders are subject to ticket availability all orders are subject to ticket availability on your.... Covid, but my tickets have been sold on the platform his, no,!
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