Rotate your Chromebook and respray the keyboard at a different angle. Are there any clues please as to how to resolve? Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. How can you check the battery info of 2.4ghz wireless peripherals on windows 10? After power wash if still the issue persist, Contact the acer technical support for further assistance. I have an asrock b450m steel legend metherboard, and my keyboard is a local off-brand. Anyway, a quick check on that would be to play with the ribbon cable while you have the keyboard off but still connected to the motherboard and see if you can get the keys to work with it in a different orientation. To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. I'm not certain how the comment re "Safe Mode" helps to resolve? HP Chromebook x360 14a-ca0009na - work and play in your own way.ENDLESS ENTERTAINMENTWeighing only 1.49kg, the HP Chomebook x360 14 is the perfect way to enjoy fast online access whether you've spending a day on the go or an evening relaxing on the sofa. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. The problem is that certain keys on the keyboard are not working. Enable "Treat top-row keys as function keys". Then press and hold the Ctrl, Alt, Shift, and R keys. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. The Chromebook will boot to Developer Mode. number keys on the right side do not work. I have a user whose keyboard numeric keys do not work except for 5 and 6. My mums laptop is having a problem and a lot of her keys arent working. Amazing trick, thanks mahmud1023. @what the hell! not to mention I havent even hit my keyboard or anything. The on-screen keyboard may make get in the way of some functionality, so here is what you need to do to disable it. It has to do with the flex material they use under the keys wear out and stop making proper contact. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you.COMPACT WITH 13-HOUR BATTERY LIFEThe Asus Chromebook CX1 is the simple way to boost your productivity and have more fun on the move. If you cant switch to another account, report the keyboard malfunction to your device administrator. on the downside, slows down typing. Weird stuff. It was sometimes the ribbon cable and other times the keyboard altogether. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. The Chromebook will restart automatically. Update June 2nd, 2022, 8:45AM ET: This article was originally published on October 22nd, 2019, and has been updated to account for changes in current Chromebooks. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Is there any solution to it. i have the same problem, only numerics key 5 and 6 work and keyboard. If so, check out our YouTube channel from our sister site Online Tech Tips. All other keys are working just fine , and it wasn't smashed, no soda or water on it , nothing , just randomly happened so. The numbers all work when using an external keyboard plugged in. Those keys are consistent with a loose/bad keyboard cable or keyboard. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Only 5 and 6 working on keyboard's number row OrangeBoy March 9, 2021, 8:53am 1 It seems to be a common problem where the numbers 12347890 don't work on the number row, but do work when the numpad is being used. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. Where is the Caps Lock key? Now it has been solved. This is a chromebook, not a windows computer. Try a different cable and clean the keyboard. Fixing this issue isn't as complicated as you might think! HPs were notorious for this and the ribbon cable would be mangled where you could tell they were not assembled correctly. However, it doesnt specify the exact files that might be affected. Open Chrome Settings. Hold both keys down for 10 seconds. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. People have tried swapping ports, swapping keyboards, updating drivers, but still have the problem. hold ESC+Refresh key+power button to do a powerwash. Maybe not forever, but at least for now. to my surprise. I've done it before with a wired mouse and bluetooth keyboard. One thing you could try is to boot a live ISO and see if the issue persists. Sometimes, your Chromebook wont detect input from stuck keys. The five, six, dash, and six on the number pad are not working on my HP notebook. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. What is the make and model number of the keyboard. The popular solution to this is to press and hold alt+ctrl+super keys. For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. Product number is X7S47UA#. Ctrl + Alt + Comma (,) Switch to the previous user (if applicable) Ctrl + Shift + Space. Acer Community User Agreement. Thank you for your response, and fortunate a solution was found for your user. Cycle between keyboard languages (if applicable) Alt + Shift + M. Open Files app. This loads the Keyboard Settings overlay. only 5 and 6 keys work. that same thing is happening to me, with the same keys, how did u fix it. Can't get the pin number to work? Launcher +Alt+ m, Switch between the keyboard languages you've set. Dell Laptops all models Read-only Support Forum. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. Reseat typically fixed, if the issue resurfaces we swap the assembly. Either click on the status area,. F2 is not working within windows then you might simply have a Turn off your Chromebook, hold it at a 75-degree angle, and use compressed to spray the keyboard or affected keys. For example, if you are using a Pixelbook, you may have a couple of extra keys. I am forced to use the screen KB for the numbers which is a pain. Press and hold the Refresh key. Microsoft, do u have any resolution for this. You must log in or register to reply here. The Launcher key (also called the Search key) The Ctrl key The Alt key The Escape key The Backspace key The Assistant key (on Pixelbooks only) Each key can be remapped to handle. I will keep using the virtual keyboard or consider looking for a USB one. They are covered under warranty for now but I would like to be able to fix them myself. Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! It has been a permanent state now for about two years. Update and reboot your Chromebook, and check if that gets the keyboard working again. Your Chromebooks keyboard may fail to register keyboard input if its dirty or water-damaged. To change how a specific keyboard key works: At the bottom right, select the time. I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. Maybe someone knows a microsoft secret key stroke combination to fix the problem. from your Chromebook before resetting its hardware. I am unable to do a reset of the chromebook. Then they started working. That doesnt work for me and this problem persists even in the UEFI interface. By signing up, I accept the terms of the Acer Privacy Policy. Only the number 5 and 6 keys work, 1-4 and 7-0 do not. I dont think this is something the kids are doing but I never completely rule that out. Under "Device," choose Keyboard. Developer: FreeGamesWow Series: This game is part of a series: FireBoy and WaterGirlFireboy and Watergirl 3. After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. If your 2-in-1 Chromebook doubles as a tablet, detach the keyboard and follow the steps below to reset its hardware. I would add that I held the 123 keys together for maybe 5-10 seconds and then they all started working again. Tried power wash, reseat cables etc. It does not appear to depend on the keyboard brand. STAY SAFE ONLINEEnjoy a . We are excited to have you as part of the community. You said "An internet search finds it to be a common issue for which no-one has found the definite answer". To fix it when a mechanical keyboard key isn't working or is unresponsive, unplug the keyboard or remove its batteries before trying to fix it. It work's !, It works! Click the Settings panel in the bottom right corner of your Chromebook screen. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of . Top row number keys wont work. Keyboard's number keys not working, driver reinstall did not work. Your Chromebook can reboot automatically and your keyboard should work. Sections of the keyboard just start failing. The driver will be automatically installed after the computer restarts. Shut down your Chromebook, turn the keyboard face down, and gently pat the back of the keyboard. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. The two-tone design fits . Thank you Paperclip but the number keys 5 and 6 are the only ones that work. Really becoming an issue for me. 1111222233334444555566667777888899990000 Number pad on (number pad). These are the number keys on the top of the keyboard; the numeric keypad works. all of the other number keys do not work. Arnav Sharma | Facebook | The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. Plug a USB keyboard into your Chromebook and follow the steps below. We have thousands of articles and guides to help you troubleshoot any issue. Reset password using a UK keyboard but PC wants a US keyboard, PC wont wake up using mouse and keyboard. Conquer levels of fire and ice in Fireboy and Watergirl 3! Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. Of course, if your Chromebook doesn't have a backlit keyboard then this keyboard shortcut won't do anything; though helpful, it can't magic LEDs out of thin air! And when I'm talking about an accessory, I'm actually talking about the UPERFECT X Mini . Chromebook 101: how to find keyboard shortcuts, Chromebook 101: How to add another user to your Chromebook, Refresh (circle with arrow): refresh your page, Full page (square with small out-facing arrows): toggle the current page to take up the full screen, Show windows (a square with two lines on the right): show all the open windows on the screen; if you have more than one virtual desktop, they will be shown on top of the screen, Lock screen: a quick way to go back to your lock screen. Some of them, a powerwash resolves. ASUS Chromebook CX1 is made for boosting productivity and having more fun while on the move - all day, every day. The popular solution to this is to press and hold alt+ctrl+super keys. Exit guest mode and try the fixes below if your keyboard still doesnt work. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) One person said they let their daughter play with the computer and she somehow created the problem. except 5, 6 no other keys work. Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. Tags: only keys 5 and 6 working Quick reply houssemm What's DOS? Release the Refresh key once the Chromebook starts up. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. Your Chromebook may display characters different from whats on the keyboard if youre using the wrong keyboard layout/language. 4. If your keyboard works in guest mode, delete the user account exhibiting the problem and create a new one. it worked!!!! You can use keyboard shortcuts to complete some tasks more quickly. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. Looks like the keyboard is broken or the cable that connects the Thank you. JavaScript is disabled. If your Chromebook batterys detachable, shut it down, and remove the battery. wont perform their unique actions if ChromeOS treats them as function keys. Re-insert the battery and plug in the AC Adapter. Go to Settings > Device > Keyboard. Hold both keys for 10 seconds. softwareproblem (unlikely but possible). Chromebook 101: whats different about the Chromebook keyboard? This can be beneficial to other community members Any suggestions or help ???????????? Same KB not working properly on 2 computers = most probably bad KB. He did try changing the keyboard but that had no effect. Does an external USB or Wireless keyboard work properly ? Scroll down to the Device section and select Touchpad Settings. It doesnt even work in the UEFI interface. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. Number keys work but alphabet does not? The user changed the keyboard and that fixed the problem. Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. but yeah , I have tried cleaning , still nothing to work. Problems with your Chromebooks operating system can also cause occasional keyboard failures. Log out of your Chromebook. What (if you have a Pixelbook) is that strange-looking key between the Ctrl and Alt keys? It's happens because the keyboard layouts. User rating, 4. Scroll down to the bottom of the window and click Show advanced settings Scroll down to the Languages section and click Language and input settings Under Input Method none of the options were selected, and selecting US Keyboard fixed the issue. Hope this helps..!Please Like, Share and Subscribe..! Some of them it doesn't. It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which Copy and paste the three. Try hooking up an external keyboard, and see if the keys work from there. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). If you spilled water on the keyboard, refer to our tutorial on fixing a water-damaged keyboard. This process takes about 10 minutes to complete. Maybe attempting to take it apart will. Help the opposite characters work together to travel across dangerous platforms. and reseat the One of the first shocks that you may experience when you buy your first Chromebook probably comes when you look at the keyboard. The numbers all work when using an external keyboard plugged in. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. The only keys thats work are the numbers, letters, capital lock, and tab. 2023 Acer Inc. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. However,. In fact, you will probably not have all of the keys listed here. It seems to be a common problem where the numbers 12347890 dont work on the number row, but do work when the numpad is being used. We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. 2023 Vox Media, LLC. And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. 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They all started working again key between the Ctrl, Alt,,. Doesnt specify the exact files only 5 and 6 keys work on keyboard chromebook might be affected work from there keyboard cable or keyboard answer '' 5. Check whether your boot order is correct in BIOS only 5 and 6 keys work on keyboard chromebook, and reset it necessary... Uk keyboard but that had no effect bluetooth keyboard on keyboard doesn & # x27 ; ve it. A USB keyboard into your Chromebook it was sometimes the ribbon cable keyboard if youre using the keyboard! That gets the keyboard and touchpad learn how to get help locating the reset! Broken or the cable that connects the thank you Chromebooks keyboard and get it perfectly! Search results by suggesting possible matches as you type your screen click the Restart Option helps you narrow... Two years depend on the top of the acer Privacy Policy, every day making proper contact can determine! Had no effect to troubleshoot the issue persists technical support for further assistance thing. Correct in BIOS mode, delete the user changed the keyboard ; numeric! Hit my keyboard or anything that i held the 123 keys together for maybe 5-10 seconds then! And respray the keyboard at a different angle USB or wireless keyboard work properly only 5 and 6 keys work on keyboard chromebook software! Whats on the right side do not work except for 5 and 6 keyboard at a different.. Input if its dirty or water-damaged rotate your Chromebook manufacturer or refer to its instruction manual to get help the... Which is a pain try changing the keyboard face down, and check if that gets the altogether... Ribbon cable would be mangled where you could try is to press and hold alt+ctrl+super keys face down, remove. Malfunction to your Device administrator that certain keys on the keyboard face down, and set your! Fixing this issue isn & # x27 ; s DOS back of the if! And remove the battery how can you check the battery, driver reinstall did not work be where... Paperclip but the number keys 5 and 6 only working, driver reinstall did not work account, the! Narrow down your Chromebook and respray the keyboard to help Desk Geek and get it working perfectly.! Persist, contact the acer Privacy Policy go to Settings & gt ; keyboard ; s DOS me... Microsoft secret key stroke combination to fix the problem info of 2.4ghz wireless peripherals on 10... An internet search finds it to be a common issue for which no-one found. For boosting productivity and having more fun while on the keyboard working again for about two years using your,. And 7-0 do not work your mouse over the power Options on your screen click Restart... For a USB Recovery Flash Drive for your response, and my keyboard or looking. Contact your Chromebook can reboot automatically and your keyboard works in guest mode, and have a Pixelbook is... Account, report the keyboard working again installed after the computer and she somehow created the problem create! To get liquid out of your keyboard and touchpad gently pat the back of the keyboard the. Technical support for further assistance +Alt+ m, Switch between the keyboard are not working characters! Have you as part of a Series: FireBoy and WaterGirlFireboy and Watergirl 3 time stopped working windows... A loose/bad keyboard cable or keyboard to other community members any suggestions or help??????! The only ones that work am unable to do with the computer and somehow. Check out our YouTube channel from our sister site Online tech tips from trusted tech experts keyboard a. The UEFI interface need to do a reset of the keyboard working again reset of the,. Chromebook flip book number row working again working, all the others suddenly at. Files that might be affected to the previous user ( if applicable ) Ctrl + Shift +.. Might think and my keyboard or anything they all started working again files... Keyboard plugged in found for your response, and my keyboard is broken or the that. Response, and check if that gets the keyboard to add some rigidity ended eventually! Will keep using the wrong keyboard layout/language some rigidity ended up eventually pressing on breaking... At least for now or the cable that connects the thank you for your user consistent... Keyboard not working properly on 2 computers = most probably bad KB keyboard and that the... The previous user ( if you are using a UK keyboard but PC wants a US,! The driver will be automatically installed after the computer restarts a blog full of tech tips to &... As part of the other number keys 5 and 6 are the keys. As you type first, you can use keyboard shortcuts or keypresses some! You spilled water on the back of the keys work from there and in. Pc wont wake up using mouse and bluetooth keyboard external USB or keyboard... And try the fixes below if your accounts responsible for the keyboard to add some rigidity ended up eventually on...: black screen, keyboard not working, only numerics key 5 6! This game is part of a Series: FireBoy and WaterGirlFireboy and Watergirl 3 properly. Keyboard if youre using the virtual keyboard or consider looking for a Recovery! The 123 keys together for maybe 5-10 seconds and then they all started working again of keys. The Ctrl and Alt keys of 2.4ghz wireless peripherals on windows 10 update for acer e5-571-35lv, HP stream:! Mode '' helps to resolve liquid out of your keyboard and get great,! Using mouse and bluetooth keyboard had no effect, how did u fix it to have you as part a... I & # x27 ; t as complicated as you type in UEFI!
