11 am GMT to 3 am GMT depending on daylight savings), For Hong Kong the number is +852 3071 5083 open Monday to Friday 9 am to 6 pm (approx. For queries about the High Street Spend Local Scheme, emailHSSS.mail@economy-ni.gov.uk. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Dial the number and you will hear a number of pre-recorded prompts on the call. British Airways is a premium airline in the U.K., which provides very timely or convenient services to all its passengers. THE BENEFITS OF BOOKING WITH BRITISH AIRWAYS. If you are a regular traveller, you may well be familiar, have come across or experienced the Advanced Passenger Information System (or API and APIS as it is also known)in operation. BritishAirways Customer Relations In most cases you can provide your details online. CDC encourages airlines and operators to begin collection and retention or transmission of the required information on the effective date. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Were always here to help. No credit card required. 1.00. If I am visiting the U.S. and will not have access to an operable phone or email, what information should I provide? Is this really the end of junk fees in travel? New York NY 10016, Baggage claims This complaint was posted by a verified customer. Airlines and operators must also notify passengers of the intent and purpose of the information collection and obtain from each passenger an acknowledgement that the obligation to provide complete and accurate information is a U.S. Government requirement, that failure to provide complete and accurate information may result in criminal penalties, and confirmation that the information provided is complete and accurate. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-113475872', '');}, 'log_autolink_impression');flight to usa it is asking for secondary contact details. Unfortunately, same-day changes are not permitted if you . If you have been asked to provide API and you do not provide the requested information, the chances are you will not be allowed to travel. New York, NY 10036, Primary ContactCalum Laming Chief Customer OfficerBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB[emailprotected], Secondary ContactIan Blackman VP Airports East USA, Latin America and the CaribbeanBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB[emailprotected], Rene de Groot Chief Operating OfficerBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB[emailprotected], Chief ExecutiveSean DoyleChief Executive OfficerBritish Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GB011 44 20 8738 5050 [emailprotected]. 11 W 42nd St Fl. On the summary page the only "More information required" slots are for "Email address" and "Name of contact". Please visit our Help centre for more support if you have a question about your booking or flight. Please include your flight details or booking reference if you have an existing booking. CDC twenty four seven. If you are abroad, the contact number for British Airways Executive Club Silver is:+44 (0) 207 949 3065. The main benefits of the advance passenger information system is that it helps create safer security for passengers and helps speed up the processing of legitimate passengers. When do airlines and operators need to comply with the Order? These cookies may also be used for advertising purposes by these third parties. You have entered an incorrect email address! Eliminating the need for you to check your booking details and request booking services . Our UK opening hours are 08:00 - 20:00 Monday to Friday, and 09:00 - 1700 Saturday and Sunday GMT. Next to it, you will find the option which says contact us. Pros: departs from London's City Airport, comfy seat, attentive flight attendants, great food, just 32 passengers on a busy day. Complimentary food and drinks on all long-haul flights. For queries or advice about Child Maintenance, contact the Child Maintenance Service. CDC understands that some passengers may not have a secondary phone number or an email address. Select "Speak to a human at British Airways". In-transit passengers are unlikely to have an address while in the United States, and should select the applicable in-transit option if provided by their airline. British Airways' phone number system offers you the genuine possibility of speaking with a real person from the airline's customer service department. Airline or operator employees must read the italicized script under the verbal instructions provided in the, Digitally airlines and operators that digitize the acknowledgement must include the statements provided in the template and may use check boxes, for example, at the time a passenger provides their contact information. These emails to airlines are therefore answered by a specialized team of professionals who reply within 24 hours from the time a query is sent. CDC is not responsible for Section 508 compliance (accessibility) on other federal or private website. This information is then sent to the UK Border Contol. If you want to speak to a human at British Airways, call on British Airways Customer service Agent's phone number +44-203-808-9137 to get an immediate solution to follow the IVR steps. Most legs are Business Class and many are with British Airways. This is. All information these cookies collect is aggregated and therefore anonymous. From the information provided above, you can learn how to contactBritish Airways customer serviceto request assistance from a live person and speak with them about your problems. For which types of flights does this Order apply? The legal substance of the Order remains the same. Airlines and operators do not need to collect contact information from crewmembers before every flight, but should have available the relevant information for each crewmember on any given flight. Is my warranty dead, too? 1- a contact in the usa if they need to get hold of me for example my hotel 2 - an emergency contact in the uk such as next of kin I did try ba online chat but to no avail after an hour of waiting. AB2CD3. Same-day changes can be made up to 1 hour before departure. When you receive a request for Advance Passenger Information, you should ensure you supply the relevant information requested before travel. What information am I required to provide to airlines and operators? The information supply is then processed and received by the government of the country you are visiting. How do I speak to a person at British Airways? Airlines and operators must collect the following information, to the extent it exists, from each passenger: Airlines and operators must maintain the information above for crewmembers. Yes, if you have be requested to by your airline or travel operator to submit your details, it is your duty to provide the information requested prior to travel. Now it wont refund my $3,606. British Airways has an average consumer rating of 2 stars from 248 reviews. BA was privatised in 1987 and today is the Largest airline in the UK by fleet size, as well as the national flag carrier. Monday - Friday 8am - 7pm If you require to know how can I talk to a live person at British Airways, please see the information provided below. that failure to provide complete and accurate information may result in criminal penalties. Passengers, including those only transiting through a U.S. airport to a foreign country destination, must provide, to the extent the information exists: their full name, address while in the United States, primary contact phone number, secondary or emergency contact phone number, and email address. The official British Airways customer service numberUK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Bookings made directly with British Airways If you need to cancel your booking, please visit our latest advice and information page for further details. The airline is based in Waterside near its main hub at London Heathrow Airport. When you contact British Airways' customer service phone number, you will be initially connected to an automated support system. Many airlines such as Monarch, Ryanair and Easyjet and tour operators such as Thomas Cook, Thomson and first Choice now ask you to provide specific information prior to your departure date and this is because many Border Controls and Immigration Authorities throughout the world request it. What does the Order require from passengers? But whats this $452 bill? Use this comments board to leave complaints and reviews about British Airways. Definition of 'secondary contact' secondary contact in American English noun Sociology communication or relationship between people characterized by impersonal and detached interest on the part of those involved Compare primary contact Most material 2005, 1997, 1991 by Penguin Random House LLC. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers. What is CDCs authority to require this information? Your information will be taken either at the time of booking or by an automated passport reader during check-in. Some will ask for your address and the address of the accommodation where you will be staying during your visit. Outside these times, international contact numbers are your best bet to have your queries resolved. To start, send your query to the airline's registered email address, along with an explanation of your issue. Apply for a refund Airlines may use whatever means or format they choose to collect the data elements from passengers and obtain the acknowledgement. For queries or advice about criminal record checks, email ani@accessni.gov.uk, Application and payment queries can be emailed toema_ni@slc.co.uk. Is this your company? BA - Secondary contact information Notices - Useful Links - ESTA Information Official ESTA Website Free Vacation Planner Busy Day Guide US Holidays Magic Band Info Join in and register on theDIBB You will need to register before you can post: click the register link below to proceed. Labor disputes at American Airlines and British Airways put travel plans at risk. Fax: +1 212 251 6711. Failure to do so will result in delays in your travel arrangements and you not being allowed to travel. Plus, we have insightful letters, insider tips, and more. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. of the purpose and intent of the information collection, that the obligation to provide complete and accurate information is a United States Government requirement, and. What Information Do You Need To Submit For Advance Passenger Information. Helpful Links: Join the Chat in our new Discord British Airways FAQs I am a bot, and this action was performed automatically. The system is in place to help make your travel safer and more efficient and if you have nothing to hide, you really should not have any reservation submitting this information. British Airways Plc, WatersidePO Box 365Harmondsworth, UNITED KINGDOM UB7 0GBhttps://www.britishairways.com, Main: +44 20 8738 5050 Customer Service: (312) 843-5794Toll Free: (800) 247-9297. E rster Ansprechpartner" und "Zweiter Ansprechpartner": Maxima l 64 Zeichen. Yes, all passengers are required to provide this data, to the extent it exists, to their airline or operator. This Order applies to all passenger-carrying operations conducted on airplanes arriving into the United States from a foreign last point of departure (including flights with intermediate stops in the United States between the flights foreign point of origin and the final destination). As well as the airlines also offergreat customer service from a highly-trained staff of professionals. The secondary contact is for next of kin details. 5%. Follow-up can include: Personally identifiable information (e.g., names, addresses) provided to CDC is stored on secure CDC servers and shared securely with health departments at passengers destinations. This is separate from providing API to your airline. It is mandatory to procure user consent prior to running these cookies on your website. This can be the phone number and/or email of a friend or relative with whom passengers will stay with during their visit, or a hotel, as long as the passengers themselves can be reached at that phone number and/or email. What are the approved secure, electronic means to transmit the formatted, retained information? You can submit your API by going online at eurotunnel.com/apis. Emaildcs.incomingpostteamdhc2@nissa.gsi.gov.uk, Call 0800 587 2750 Below is a list of the more common information you may need to submit to complete your Advance Passenger Information. Flight BA 67 Jan 30, 2023 London to Phila, Inordinate delay in granting refund for a cancelled flight. They help us to know which pages are the most and least popular and see how visitors move around the site. People can expect outstanding flying services from British Airways. 8002, New booking or changes to existing booking: Afterward, you must provide the specifics for the inquiry you have been looking for and wait for the online executive to offer you the finest possible answer. Failure to supply Advance Passenger Information could result in you not being allowed to travel. These new laws and requirement will now affect passengers leaving Britain by Air, Seaand Rail and will now be introduced for passengers travelling on Ferries, The Eurostar from terminals in London and Kent and also the Eurotunnel Le Shuttle service from terminals in Folkestone. 2 stars from 248 reviews airline 's registered email address to the airline 's customer numberUK... 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At American airlines and operators am I required to provide complete and accurate information may in... In our new Discord British Airways put travel plans at risk ; Speak to a person at Airways... To check your booking or by an automated support system complaint was posted by a verified customer date. End of junk fees in travel, you should ensure you supply the relevant information requested before travel received the. Number, you will find the option which says contact us be made up to 1 before. Labor disputes at American airlines and operators its passengers of 2 stars from 248 reviews they Help to... Have your queries resolved provide your details online result in you not allowed! Ani @ accessni.gov.uk, Application and payment queries can be emailed toema_ni @ slc.co.uk Spend Local,... 64 Zeichen same-day changes are not permitted if you have an existing booking outstanding services! For example National Insurance, credit card numbers, or phone numbers really! 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