By heeding these guidelines, users can be sure to remain active on the platform. Gig workers will only be helped by having positive customer feedback. Tap the information you'd like to change. Begin typing to search, use up and down keys to navigate, enter to select. Call the Authorization endpoint with the authorization code and the URI of the redirect page. Follow the steps here. To get started, create an account, select the store you want to shop, and place your order. Please do so within 7 days or youll have to submit another request to delete your account. Click Change or Create next to the information you'd like to update. Add text that says that customers can unlink accounts by contacting Instacart Care. Of course, hackers may still be able to get into your account. This is referred to as the redirect URI. This includes keeping your personal data safe, and not sharing it with any third-party. and our If you forgot your password or otherwise cant access your account, read on for troubleshooting tips. The same thing happened to another shopper from Virginia, Rebecca Maynard. The response contains the linking token in the access_token field. The best thing to do is to contact Instacart to get your account back. 3. Set up your retailer site to offer customers the opportunity to link accounts. The human cost of Instacarts grocery delivery, customers baiting larger orders with even larger tips, Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! If you forgot your password or otherwise cant access your account, you can reset your password. How To Track Blue Dart Courier Using Docket Number. Be sure to take responsibility for your actions and choices. If you are driving on a suspended license while on the job, or are the cause of a car accident while working, Instacart may decide to suspend or deactivate your account. What's going on. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. To reset your password Look for Forgot your password? you make the updates. Not long after she shared her information, she was locked out. If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. I was worried my account was hacked, so I cancelled all of the credit card accounts associated with the account. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. Instacart+ members should cancel their membership before requesting to delete their account. Customers are directed to a page where they can log in to their Instacart account and grant permission. It is conceivable that you may be able to revive your membership with Instacart and become part of their group again. Instacart will lock accounts for a few different reasons, all of which have to do with security. CNN says her appeal was mysteriously denied as well. If the security team identifies any potential fraudulent activity, the account should be deactivated immediately. But you cant control when someone else tries to log into your account. If you work for Instacart, you can make good money. Rather than seeking out another job that could possibly pay the minimum wage or working for a gig app such as Uber or Lyft, you can reach out to shopper support to challenge the deactivation. Shop online & get your groceries delivered directly to your door in as fast as 2 hours. Check your spam folder if it's not in your inbox. Dismiss To reset your password. Firstly, users should make sure to follow the terms and conditions of the platform they are using. Of course, you can use something that you think will be easy for you but harder for others to guess. Gig workers like Instacart shoppers typically lack the job stability and workplace protections that full-time employees enjoy. Her account was similarly deactivated and reactivated after a phishing scam, then deactivated again for the inexplicable linked account issue. They might be able to guess your password, or they could use other means. Here is the Instacart customer support contact information: Email: help@instacart.com. Instacart sends the customer back to the retailer site by using the redirect URI that was registered for your site. Then link the accounts. At the top left, click the 3 horizontal lines. In-app account deletion is unavailable on Android devices at this time. It is important to remember that due to the large number of people who have their accounts disabled, the process of appealing might take a longer time. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. You can add, update, or remove delivery addresses at any time on your account. If youre curious about the criteria for deactivation on Instacart, we can offer insights. My neighbor is using his IC account with no problem. Log in to help us get you to the right help quickly. One of the standout advantages of Instacart is that it enables people to order and get alcoholic drinks brought to their homes. Then, you can know what to avoid to keep your account safe. Attempting to use bots to increase the number of gigs you receive is against the terms of the agreement, which states that no modifications should be made to the app. Update the information and tap Save. If youre sure you want to delete your account and, , you can submit a request in the Instacart app. Tampering with someones food is both unprofessional and against the law. Save my name, email, and website in this browser for the next time I comment. on the login page Click or tap Reset it Enter your email address Click or tap Reset Password Check your email for the reset email confirmation and follow the steps If you don't see the password reset email within a few minutes, please check your junk/spam folder. In the case that you have been blocked from using your account for reasons related to harassment, discrimination, abuse, or criminal activity, there is a small likelihood that they would contemplate having you return. One after another, Instacart has been deactivating accounts belonging to independent contractors without giving them prior warning. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please do so within 7 days or youll have to submit another request to delete your account. Accompanying another person while you are working as an Instacart Shopper is referred to as co-shopping. Contact page. On the account profile page, call Get link to find out if the customer has a linked Instacart account. Adhering to the customers delivery instructions, not giving out your password to anyone to prevent any security issues, and honoring the alcohol policy are all strategies to be conscientious while doing your job. You can also update your email notification preferences and how we contact you about deliveries in your account. 3. A good option is to call them at 1 (888) 246-7822. Instacart has been known to inactive user accounts, often due to unforeseen circumstances. Call the Link account endpoint with the Connect user ID and the generated linking token. Then, youll know what you can and cant do when you make grocery deliveries. If ones cancellation rate is too high, it can result in the termination of their Instacart account. With just a few clicks of a button, DoNotPay can help put legal pressure on Instacart to have them unsuspend your account. Breaking the rules as a shopper can also get you locked out. Log in to help us get you to the right help quickly. Here's how it works: Log into your Instacart account and click on the three lines in the lefthand corner, also known as the navigation bar. This policy is designed to ensure a safe and secure environment for their customers and users. Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of future earnings until they get reactivated, CNN Business reports. You can easily get this issue resolved by following the steps outlined below. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. It may come as a shock, but according to the agreements you agreed to, you are not allowed to present the customer with the invoice for the items you obtained for them. To save you the hassle of scrolling down to find all of the useful contact information, let's cut to the chase and give you what you're looking for. Instacart+ | Get Unlimited Free Delivery with Instacart Get the best of Instacart Free same-day delivery for your family. and our Learn how to link a customers Instacart account to their Connect user account. It's easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. Unforeseen circumstances can lead to the company removing them from their services. Cookie Notice If you dont see the password reset email within a few minutes, please check your junk/spam folder. Finally, it is advisable to not post offensive or inappropriate content as this could lead to deactivation. In order to protect your account from being deactivated by Instacart, there are some steps you can take to ensure it remains active. Swap out words like for with the numeral 4 to help. This can happen if someone else tries to get into your account. However, you can submit a personal information deletion request by clicking, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. On the website. Instacart coupon code: $25 off any size order + free delivery Discount code expires on March 31, 2023. Log in to help us get you to the right help quickly. 2. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. If you are uncertain as to why Instacart deactivated your account, or if you believe it was done in error, the first step to take is to reach out to their shopper support team to begin the process of appealing their decision. Your site offers the ability to link accounts, but it is the customer who initiates the process. I've been an Instacart Express member for years. I received an email on Jan 1, saying my membership was canceled. Tap Account information. Once you get the email, select Confirm in the email. Check your spam folder if its not in your inbox. Begin typing to search, use up and down keys to navigate, enter to select, Check your email for the reset email confirmation and follow the steps, If your account appears to be suspended, you wont be able to place any orders. When you use Instacart, you will forgo any remuneration as the app will take away your ability to use it. User ID and the Apple logo are trademarks of Apple Inc. Android, Google Play logo are of! Denied as well to order and get alcoholic drinks brought to their user... Cookies to ensure the proper functionality of our platform ensure it remains active and! 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