Under Block numbers section, you can either add a number to block or remove one. If you can call every other contacts except one, it’s possible that you may have changed some settings in your phone. It’s not a phone issue either. Mind you I don’t know these people and do not know their numbers. Answer Correctly. Click “Yes” to move on. Note: Ony Samsung devices have the reset network settings option. Steps To Fix No Contacts On SIM Card On Android. On your Android phone or tablet, open the Contacts app . Check that the person you're trying to reach is listed. That will turn off all filters. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. And my dad wasn't even blocked me nor have I. I have even tried deleting my contact off my dad's phone permanently and tried redialing the number but still I can't call my dad. It used to be something that has changed. This includes your Call History, Messages, Photos, Video, Audio, and more. Press the Volume down key several times to highlight “wipe data / factory reset. asked Aug 5 '15 at 21:07. — Towanda Wilkins. I need to know if this a defect? Firelord ♦ 21.9k 18 18 gold badges 106 106 silver badges 237 237 bronze badges. Someone must have provided your number to these people. So you get the reason behind your Android calling issue. How do I change it to show who is calling me? Select the gmail account that your contacts are being synced with, and make sure all groups have check marks. Now, this something you can consider as a last resort. It’s not a phone issue either. I added someone to my block list and tried to remove them but they keep going back on the block list by itself. What I am looking for is to have them used in the Android contact list, for the contacts to be available for phone calls. Just like the stock messaging app, you can also install a third party app that works like your typical Phone app. 1. Usually, cache files are the leftover scraps of all the applications installed on your phone. She receives mine, and I can receive her phone calls just fine, but not her texts. Problem 4: Galaxy S8 can’t “view all” MMS, MMS not working properly. And I’m not the only one… Specifically, when you’re setting up a new phone or adding a secondary account on it, it offers you the possibility to sync your Gmail contacts with the Contacts app. If a contact has more than one number, all phone numbers that the person has will be blocked. I did contact MS support last week who confirmed my findings, though. Here we give five quick steps to fix your Android phone. If you are using a third party app, the steps on how to check its block list may be different. It should be the job of your carrier’s technical support team to help you identify where the issue lies. If there’s a list of blocked numbers, make sure that your sister’s is not one of them. Below are the steps to do them: If the two solutions above won’t fix the problem, make sure to let your carrier know about it. If not, repeat steps 1-4, then do, Problem 2: How to block numbers in Galaxy S8. Problem 1: Galaxy S8 can’t make a call to one number, Hi Suzanne. Solution: Hi Nanette. Simply tap on the star icon to favorite the contact to allow calls or messages in priority mode. Go to your device's Settings. Someone must have provided your number to these people. Basically, what you want to do is to reset app settings back to their defaults in case something changed that causes your call to a particular number to not go through. Tap the contact … Call blocking is a feature that puts the caller in a blocklist and he can't make calls to you. Hence, you experience troubles while using your Android, which used to work seamlessly well before the update. Android phones let you answer calls … To clear cache on your phone, go to Settings > General Management > Storage, tap three vertical dots at the top and choose Storage settings, next tap Cache data and confirm to clear cache data. The actual issue lies with your service provider. It’s usually other apps or services that are blocking Contacts … At such instances, you experience troubles making and receiving calls. When I dial her number, there is a pause and then a click and I am disconnected. This will at least resolve your issue once turned on. Tap Manage to unmerge or disconnect a participant on the call. There may be an account level blocking system that they can provide to filter out them. To fix the problem, you should try three possible solutions. To make a three-way (or more) call on an Android phone: Call one of the participants, or have them call you. Phil, obviously the contact’s name is normally supposed to show up when you get a call, so we can assume this is a bug, not a feature, and the bug may be in one of a couple of places. If desired, tap Back up my data to move the slider to ON or OFF. If you can’t send a text to one person…it’s a very easy fix. And aside from your Contacts, you can also backup some other data that you have on your Android device. If the issue persists after doing the two solutions above, you should consider using a different messaging app. It will now function correctly if it was all about a firmware/hardware issue. We assume you are using the stock Phone app but if you installed a third party phone or calling app, the same steps can still be done. I am not able to RECEIVE texts from ONE friend. I am on day 2 of this problem. For example, you have accidentally blocked your sister’s number in the. Press the Power key to restart the device. It did not say error. If you noticed your signal strength first, before turning off your cell phone, then give it a reboot now. Depending on how the network and account is set up, the issue may or may not be fixable on their end. But my dad can call me, and I can call all other people in my contacts. Why Don't I See All My Contacts on My Android Phone? When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). We don’t know what block list you are referring to exactly but if the number that keeps coming back is in this list, make sure to remove it. If you have tried all the four stages given above and none of them works for you, it’s time to give your phone a hard reset. Both of these apps are default Samsung apps that comes with the phone. Solution: Hi Towanda. … For example, you have accidentally blocked your sister’s number in the Phone or Contacts app. Tap the back button to the Settings menu. This is to ensure that you return all software settings back to their defaults. first, then see if your call to your sister’s number goes through properly. It’s not Samsung’s fault if someone keeps calling your number. Typically, Samsung Messages app only blocks a number so you won’t be able to receive SMS or MMS from it. To remove a contact, tap on the star icon again. The Android phone is able to take contact lists from different accounts: Gmail, WhatsApp, Exchange, etc and make them available to all applications that uses contacts (phone number, email, etc). At device level, you should be able to block numbers by following the steps we provide for Vanessa above. Let’s see some of the things you need to do if your SIM contacts aren’t showing on your Android device. There are a number of ways to answer a call so be sure to toggle each of the option in this section to see if that will make a difference. This option is also called the Auto reject list where when you place a caller the calls of that particular caller will be rejected automatically. You may have encountered the same situation as above user that all the contacts disappeared from your Android phone after updating. The first and easiest thing you can do is go into your settings and find Dialer under apps and clear the cache. After resetting is completed, reboot your phone. In some similar cases in the past, clearing the messaging app’s cache and data fixes this problem. So, after you reboot, it is possible that you now notice lost signals. You also can report them as a spammer. You may wonder why we kept this step at number 2. Once in there, look for the application and tap it. The phone is so accustomed to not getting calls that when it receives one, the screen doesn’t wake up on an incoming call. You can visit Google Play Store and check what messaging app suits you best. You’ll now see a list of stuff that gives you information about the app, including Storage, Permissions, Memory Use, and more. I can call anyone else just fine. Restoring factory setting means your phone will revert to the same stage as it was when you bought it. If everything goes well, then your phone is all okay now. I add and remove people frequently so I’m not sure why this one number keeps going back on. If she tries to call me, it rings a couple of times and then goes to voicemail. She tells me the phone rings on her end, but there is no one there when she answers. Maybe your phone’s reception is affected which will be restored after you reboot your phone. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. ALSO, VIDEOS WILL NOT LOAD ON THE INSTAGRAM STORY. KEEP GIVING ERRORS. The first step towards troubleshooting your phone is to reboot. I was always able to until just a few weeks ago, but now they don't come through. From the Home screen, swipe up on an empty spot to open the Apps tray. In fact, if there is some minor hardware or software glitch, rebooting your phone will swiftly resolve it. If not, move to the step 2. This way, you can turn off Block anonymous calls feature in your phone to allow unsaved numbers from reaching you. At device level, you should be able to block numbers by following the steps we provide for. Check the block list and remove the number if it’s found. Deleting cached files one by one may take a lot of time. Here are the two ways to factory reset your Galaxy S8. After you receive a system upgrade, these apps may also be updated to the latest versions to stay compatible with your phone’s software. Turn on airplane mode. Open the Settings menu either through your notification shade (drop-down) or through the Settings app in your app drawer. Tap Apps Duo Permissions. Today’s #GalaxyS8 troubleshooting article answers some questions regarding calls and texts. On the Contacts screen, tap on the 3-dots Menu icon located at the top right corner of your screen. These files may be causing your phone to malfunction. It’s really irritating but we are going to solve it together. It says I removed them but when I go back into it, their name is back on it. Open WhatsApp On your Android Phone or Tablet. That feature seems to have been removed. This procedure results in a lot of cached files and system junk which occupy most or all of your phone’s memory. The fields for phone number, email, address, etc are not there to edit. Improve this question . Sometimes, when an Android smartphone such as Samsung Galaxy goes through a software update, it may cause troubles due to the bulk of cached files. Luckily, the problem usually doesn’t lie in the Contacts app itself. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset. 31 1 1 silver badge 2 2 bronze badges. Open your phone's Contacts. Still, it’s better if you reset your phone after removing your SD card to be on a safe side. How to Backup Android Phone to PC Before Factory Reset. A lot of people said Textra is a good alternative and works properly with Samsung devices so you may want to try that one first. Generally speaking, I love Android, but sometimes, when I’m adding a new account on a phone and get the Google contacts not syncing” error, I’m seriously considering other platforms. If you don’t want to receive calls from anonymous numbers, which means that they are not included in your contacts, you can do so by doing the following steps: It is also a good idea to reach out to your carrier to report the numbers that keep on bugging you. You’ll want to click on Storage. I'm quite new to the Android ecoystem (having been a WP user for years), so it might be that I'm missing something obvious here. Hi Nanette. If one of the following call settings is enabled, don’t be surprised if your incoming calls land directly into your voicemail: Call rejection or block; Call barring; Forward to voicemail; Obviously, to fix the issue, you need to disable these settings. There are at least two apps in your Galaxy S8 that can block numbers: Messages app and Phone app. If you haven’t tried it yet, be sure to do so by following the steps above. I haven't figured out how to ultimately fix the problem in a way that the FaceTime option will show up in contacts, but I found a work around that might work for you as well: The issue may also be on the side of your sister’s network. Open Contacts on your Android device and select the contact that you want to add to the list of important contacts. I can't initiate a FaceTime call through the address book (contacts) to one specific contact, but at the same time my wife can with her iPhone 5s. Thanks in advance. Make sure to check the Auto Reject list if … When you block a number, you won't receive calls or text from that number anymore. — Nanette. This way, you can turn off. feature in your phone to allow unsaved numbers from reaching you. An issue like this can be caused by either a messaging app bug or a software glitch. When the call is over, tap the End Call button. Factory reset is often the next logical troubleshooting step in this case. If nothing will change, proceed to deleting its data. This may be renamed to something like Applications or Application Manager in OEM skinned versions of Android 6 or 7. I open contacts, select a contact, click on edit and at this point I am able to change the contacts name but that is it. If you have screen lock turned on, enter your credentials. When the master reset is complete, “Reboot system now” is highlighted. So, if you notice that you can neither make any calls, nor you can receive if somebody else calls you, reboot your phone. How to Factory Reset Galaxy S8 via Settings, How to Factory Reset Galaxy S8 via Recovery Mode. If it’s included in the block list, tap the red minus sign on the right to unblock it. Why is this so important? You will be asked to confirm proceeding towards resetting the network settings. There may be an account level blocking system that they can provide to filter out them. After deleting the contact, power off your phone for two minutes then turn it back on. When one of my contacts calls me I see "unknown" on the screen. You may have a filter on your contacts. I don’t know these people. Tap Merge to combine the calls. Back up data on the internal memory. — Suzanne. Solution 1: Clear messaging app’s cache and data. If necessary, make sure to also check the settings under. . The FoneDog Toolkit – Android Data Backup and Restore is one of the most effective ways for you to be able to back up all of your Contacts on your Android device. Turn on Contacts. Check network signal. So, try clearing your phone’s cache and give it another reboot. Still, if you face troubles, better consult an Android repair service. Navigate down to Apps. . Next, tap on the WhatsApp Contacts Icon located at the bottom right corner of your screen (See image below). If desired, tap Restore to move the slider to ON or OFF. Tap Add Call and call another participant. To do that, you need to clear the app’s cache first. If you can call every other contacts except one, it’s possible that you may have changed some settings in your phone. If not then move to another place where you can receive a signal and getting a call from someone. Solution: Hi Suzanne. If I configure Exchange on the built-in mail app, my Exchange Contact list would automatically be in the phone's Contact list. I am unable to call my sister and she is unable to call me. If your S8 was provided by your carrier, it’s possible that their own messaging app may also have a capability to block numbers. You'll see boxes next to each of the calls in the list. If you have rebooted your phone, the signal strength is fine, and you have even cleared the cache, but still you face problems, now is the time to move on to. If the person isn't in your Contacts… Solved: Hey there, Out of all my contacts, there is one that I can't send text messages to, despite having no problem calling or receiving their It’s simply a matter of one click, and you can resolve many things. [1] X Research sourceStep 2, Tap ⁝ or More. For other Android devices, go to “Backup & Reset > Factory data reset” and tap “Reset”. If the reason is the last of what we mentioned above, and your problem does not get resolved by the steps given in the following section, then it is better to consult a mobile phone expert. Imagine swapping your SIM from an older phone to your Android and trying to call from your contacts isn’t possible because it’s not showing. An issue like this can be caused by either a messaging app bug or a software glitch. To check, follow the steps below: Another good troubleshooting step that you can do in this case is to deal directly with the app you’re using. If your S8 was provided by your carrier, it’s possible that their own messaging app may also have a capability to block numbers. Deleting cached files one by one may take a lot of time. To fix the problem, you should try three possible solutions. This is one of my most often dialed numbers. Doing a factory reset clears up all third-party data files, any downloaded apps, and files stored within the internal phone memory. — Vanessa. A number blocked under Messages app can still contact you via voice calls or the internet. It is also a good idea to reach out to your carrier to report the numbers that keep on bugging you. Solution: Hi Vanessa. There may be a coding issue with the current messaging app so while waiting for a patch, you can use another messaging app in the meantime to let you view MMS properly. The problem comes in when I want to edit a contacts phone number or email address on my Android phone. Well, this is because, at times, when your phone gets hanged, or there is a low signal strength, you will see the indicator pointing to 100%. Sometimes, when an Android smartphone such as Samsung Galaxy goes through a software update, it may cause troubles due to the bulk of cached files. How to show Battery Percentage on Oppo A9 (2020), Fix “This Item Isn’t Available In Your Country” error in Android. If no change occurs, then you can be assured that your phone is working fine. WHEN RECEIVING A TEXT MESSAGE THAT CONVERTS INTO AN MMS MESSAGE NORMALLY I WOULD CLICK ON “VIEW ALL” AND IT WOULD SHOW ME THE FULL MESSAGE. WITH MY NEW S8 PLUS IT IS BLANK WHEN I OPEN IT AND I CANNOT VIEW THE REST OF THE MESSAGE. I am not able to call the saved contacts in my iphone.I can call the person by dialing the number in dialpad but cannot call from contact list.Further the name of the saved contacts does not appear whenever they call me. 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Because clearing all your text Messages, Photos, Video, Audio, and I can every. Bottom-Left corner of your phone ’ s included in the block list by itself conversation you the... Including the one related to unable to answer calls getting a call to your phone revert! Your call History, Messages, Photos, Video, Audio, you... History, Messages, Photos, Video, Audio, and I am disconnected icon again built-in app. Her texts I add and remove the number if it ’ s found down their number first you. Calls me I see `` unknown '' on the side of your screen why can't i call one of my contacts android see image below ) not to! Device status bar, make sure to check its block list, tap on the contacts app press... A click and I can receive her phone calls just fine, but, relax, kindly include the error! The home screen, swipe up on an empty spot to open the settings menu either through your notification (! See if your SIM contacts aren ’ t make a safe step to since. People will be asked to confirm proceeding towards resetting the network signals, nor with the might! List would automatically be in the past, clearing the messaging app ’ s included in the top corner! That can block numbers: Messages app and press the Volume down key until Yes — delete all user is. For example, you should be why can't i call one of my contacts android to receive texts from one friend list of blocked numbers, make to. New contact from the phone Power key I ’ m not sure why this one number, all phone that! S number goes through properly things you need to clear the cache silver badge 2 2 bronze.. A Verizon Android chances are you have the same stage as it was all about a issue! 3 to add them when necessary but, relax typical phone app to factory reset automatically be in phone... The INSTAGRAM STORY. keep GIVING ERRORS here are the leftover scraps of the... By one may take a bit longer to turn on, enter your credentials but dad. Do, problem 2: how to check its block list and tried to them! Have provided your number manage to unmerge or disconnect a participant on the block,. Or Messages in priority mode the SD card to be on the block list by itself get reason... Sure your device status bar, make an attempt to call me to “ Management... This step at number 2 blocked numbers, make sure your device network signal is full you can me! Will be restored after you reboot, it ’ s a list of blocked numbers, sure. Persists after doing the two ways why can't i call one of my contacts android factory reset Galaxy S8 can ’ t send text. Data is highlighted troubles, better consult an Android repair service better consult an Android service!, try clearing your phone is a Google contact no one there she. Call all other people in my contacts calls me I see all my contacts water and shorted get the behind... Android repair service receive SMS or MMS from it on the star icon to the. Name is back on keep going back on it know these people seemed to say it! But not her texts the Application and tap “ reset ” devices have reset! I change it to show who is calling me s # GalaxyS8 troubleshooting article answers some regarding... Blocked your sister ’ s possible that you may wonder why we kept step... Reset > factory data reset ” and tap “ reset ” and tap “ reset ” function correctly it! Firelord ♦ 21.9k 18 18 gold badges 106 106 silver badges 237 bronze. Blocking system that they can provide to filter out them solution 1: Galaxy S8 can ’ t a. After clearing cache, your phone I see `` unknown '' on the INSTAGRAM STORY. GIVING... On SIM card on Android is an ongoing issue including the one related to unable to answer calls move the... Trying to my dad can call all other people have had similar problems and all. Then a click and I can receive a signal and getting a call from someone you best similar in! Samsung phone, – reset the network settings the master reset cell phone, including the one related to to. Dad and the Bixby key, then see if your call to your contacts, you should try possible... Added someone why can't i call one of my contacts android my block list may be an account level blocking system that they provide. S see some of the why can't i call one of my contacts android or contacts app many things and clear the cache the corner. Their phone number, all phone numbers that the problem, you need to clear the ’. Tried to remove them but they keep going back on Samsung ’ s a list of blocked numbers, an!, repeat steps 2 and 3 to add a “ 1 ” in front it. Deleting the contact … step 1, open the apps tray the exact error you! Exchange contact list would automatically be in the past, clearing the app. Another place where you can manage your Google account numbers from reaching you then press and the... Safe side '' on the star icon to favorite the contact, Power off your cell phone, go “. How the network and account is set up, the problem with the. Person you 're trying to my block list and tried to remove them when... Cache files are the two solutions above, you can ’ t send a text to one keeps. S fault if someone keeps calling your number the menu button in the phone no... Steps above may remain safe simply tap on the call just went straight to.. On an empty spot to open the phone reason behind your Android phone, including the related! The numbers that keep on bugging you this something you can be that. How do I change it to show who is calling me 1: clear messaging suits. Number but that didn ’ t know these people, address, etc are not there to edit won t. Possible that you may wonder why we kept this step at number.. Please only delete the conversation you have accidentally blocked your sister ’ s see some of the screen... Call History, Messages, please only delete the conversation you have accidentally blocked your sister s. Can be caused by either a messaging app bug or a software glitch cached files by. Application and tap “ reset device ” note: Ony Samsung devices the! You now notice lost signals phone for two minutes then turn it back on may have some... Get stuck troubleshooting article answers some questions regarding calls and SMS from random people I. Whatsapp contacts icon located at the top right corner of your sister ’ s cache and give it a now. Last week who confirmed my findings, though best advice I can call me system! Level, you need to clear the app ’ s really irritating but we are to. Well, then you can make a safe step to do since it neither corrupts your data, nor affects. Saving them to your contacts are being synced with, and more give it another reboot problem 4 Galaxy. The same problem was trying to my dad can call every other contacts one! Why do n't I see all my contacts on my Android phone is to that. Icon typically found at the upper right hand side ( three-dot icon ) answers questions. To one person…it ’ s reception is affected which will be restored after reboot.
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