This has happened before - this is not the first time. Also not working in my truck are the heated seats, steering wheel, and radio. I was told that a future software update would be needed to resolve the problem. UConnect help had no clue. curious to see if anyone else has had their UConnect/NAV screen NOT turn on when turning on the car. By quite working I mean, my phone no longer connects to the system and I am unable to use the voice commands as well. My touch screen electronics radio/rear view/uconnect/clock is not working at all - Answered by a verified Jeep Mechanic We use cookies to give you the best possible experience on our website. It is an intermittent occurrence. This has happened only once, but after 2-3 minutes, it eventually came on. . The system has grown over the years, both in size and features, but the same problems persist. Good evening, i was was wondering if someone can help me my UConnect today for some reason isn't responding at all. I was a step away from rebuy from RAM care when uconnect said the update would be out by DEC 31 2019, so now we are in FEB 2020 and uconnect has no EDD on when a fix will be available, and wont send it to rebuy and RAM care says they're is nothing they can do as it's a uconnect issue not a RAM issue, and no nothing on any compensation while I have a truck with a centerconsol that does not work I called UConnect support and was told to do a soft reset and update. Uconnect infotainment systems will often boot into a blank screen, freeze while the vehicle is in REVERSE, become unresponsive to the touch, or reboot at random times. The dealer was not able to resolve the Uconnect Sirius XM issue. They do light up, but only for about 2 seconds and then go out. Also when I go to the settings tab on the touch screen and page down to the Phone/Bluetooth sub folder, when I touch on it, it beeps like it was selected but nothing happens. The support person ensured me I didn't need to touch the screen to update, he was wrong. They said it was a known issue. They told me to expect an update with the next month or two. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I can't update because I can't confirm the update on the screen. Here is an update on my Uconnect issues. So much for enjoying the fancy 12" inch screen functions this summer. All others functions work and the screen responds. I've gotten into the habit over the years to turn off the radio and air before turning off the car. The uconnect touch screen in my truck has a black screen and it is not working. You can’t switch apps, stations, favorites.....nothing. One edit to this, the screen … UConnect help line had me do a soft reset and it seems to be working ok now, but I wasn't sure if there was a setting somewhere I had somehow selected to disable those buttons. My 2018 ram has had uconnect issue for almost a year, the unit has been replaced once I get the blue screen of death, a black screen with nothing, ram will not replace it again, they say it a uconnect issue and uconnect says it's a software issue with no EED for the update to fix it.” — Cristina, 2018 Dodge Ram driver, ramforumz.com Again, the rest of the screen worked completely fine. I cannot fully operate the climate control, radio and many other accessories. Sign up for a new account in our community. Here is an update on my Uconnect issues. I can hit the power button and it works the radio comes on every other function works but I can't touch the screen because it doesn't respond like it's frozen. I have a 17 with 37K miles on it and the screen won't respond to any touch. The video on the screen is fine but the touch system does not work rendering the controls useless. The problem happened only once, but after 2-3 minutes, it eventually came on but! 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