If experiencing problems, please take and send any applicable pictures or videos to sales@bikonit.com. Damage due to external forces, such as traffic accidents, collisions, impacts, being caught between large objects, transportation damage, misuse, falling over, falling into roadside ditches, other accidental collisions, or any other unavoidable factor. QuietKat will not accept the returns of products after 30 days. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Additional charges that come with product failure. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Paint finish is considered consumable and is not part of the warranty.2. Cuts or dents caused by reversing the saddle or other human factors. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. Shipping rates are subject to increase. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. *. The battery should not have a percentage of nominal charge retention of 60% or less. Example 9:00 am. Labor and shipping is not included. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. The original shipping charges are non-refundable. GEAR UP WITH 7-SPEED QUICK-SHIFT. The Juiced CCX 52V 19.2ah battery is $1299 to purchase from their website. FRONT MUDGUARD (Plastic) JUPITER ZADON. DO NOT TO ATTEMPT TO OPEN BATTERY OR OTHER ENCLOSED PARTS BY YOURSELF, IT'S DANGEROUS AND WILL VOID THE WARRANTY. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. NAKTO E-bikesare warranted to be free from manufacturers defects in materials and/or workmanship for a 1-year period from the date of original purchase. Frame replacement is for manufacturer defect only. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. A request for a return authorization is requiredprior to returning items. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) We currently have no units available to ship to an APO address. Merchandise must be received in 100% new, re-sellable condition. Any shipping damage during the ship-back may incur in a deduction from the total refund. Northrock XC27 Mountain Bike. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Save the carton and foam that your bike came in! Warranty is valid only in Continental United States only. _______________________________________________________________. DK2 Rear Hitch Mounted E-Bike Carrier. Tires & Tubes are covered in this warranty! This phone number will be listed on the commercial invoice so customs can reach you to clear your order. QuietKat would arrange for, and cover the return shipping fees. Includes customs & duties fees. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. Haze Electric Bike Battery. NAKTO does not sell second-hand bikes. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. This includes any parts deemed to have been damaged in shipping. Email our Customer Care Team with your findings to. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. My Jupiter Bike Will Not Power On Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. Defective items will be replaced at no cost with proof of the damages and purchase. The battery will be repaired or replaced free of charge. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. If you purchased from one of our many national dealerships the refund will be processed to your dealer. $129.99. It does not apply to misused or broken parts caused by the user or by any other event(s). Know your laws before you go biking. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. (contact EMOJO Support for a REA form at. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Is my Jupiter Electric Bike battery replaceable? Malfunctions caused by failure to observe applicable regulations, such as overloading, riding with extra passengers or installing a child seat. The seller is not responsible for any possible damage including bodily harm and damage to property. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. First, select the battery that belongs to your eBike. Atlas. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. 99. $50.00 Extra Cost =If unit is shipped within 48 states by freight home delivery to customers residence. Pay as low as Discovery X5 Defiant Summit Discovery X7 Atlas Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. Headlights working well.Battery changed once only. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. Rs Price Coming Soon. Powered by lithium battery. Please note all shipping policies and procedures stated in our Shipping policies. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. 5LB. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . 5.0 5.0. quality. Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. . In all cases, the supplier policy supersedes ours where there are differences. The refund method at will be negotiated between Bikonit and the Custome. The warranty does not cover finishing (of frame and parts). We dont guarantee that we will receive your returned item. Please have your customer ID number located on your packing list available when you call. Freight damage claims are extremely time sensitive. Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. 1275 * Is my Jupiter Electric Bike device waterproof? This battery comes with a 36 month warranty.*. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. You can return your purchased item for a period of 14 days from the date of your purchase. This warranty will be void if any repair or change is performed or has been performed by any third party aside from an authorized dealer or service center. current price Now $589.99. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. The battery is sealed and cannot be opened or fixed. Exide Vrla Battery, Usage/ Application: Automobile 3,000. Failure to follow all directions or recommendations listed in the user manual. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. Ours came originally with an Exide lead-acid battery . Be responsible and safe when operating your Jupiter Bike. Get Quote. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Glow Electric Scooter Charger $24.99. Damages resulted from improper care and handling. Take pictures of any damage that is found, and date the images when possible. There is often some processing time before a refund is posted. A confirmation will be sent to customer once the refund is on the way. A 1% fee is added for every mile over 10 miles on the odometer. This includes delivery to the customers residence outside/curbside to ground level. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. Starting at: $ 1,295.00. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. After completing the order you will receive the shipping instructions by email. How to Replace Brake Pads Customer is responsible for the proper packing and return of the defective parts. 1. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Battery for Tvs Jupiter Bike; Tata Green Velocity. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Add To Cart. IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. $34.99. $999.99. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. Contact Us. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Please consult the warranty terms for deeper information on when a return is applicable. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Estimated Range. Clearly print your RMA # on the return shipping label on the outside of the box. All Rights Reserved. No replacement bike will be shipped until the legitimacy is confirmed. Connect the charger cable to the battery charging port. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Want to Order or Have any Query? This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturers instruction manual. It is recommended that you use UPS whenever possible for your return. For damaged or defective items please refer to our warranty policy. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. The original shipping costs paid by the customer would not be refunded. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email atservice@ewheelsdealers.comwithin the warranty period (stated above). Damage Notations: Be specific. Sign up now for up-to-the-minute offers, sales and news. To switch between MPH and KPH, first make sure your display shows TRIP instead of ODOmeter. one that is not yet assembled) and assemble it yourself, or have the bike assembled by a distributor or retailer that is not licensed by Revolve. Mike - I don't know much about the batteries. Use of other components not approved by the manufacturer. Original purchase receipt is required to establish proof of purchase and establish warranty start date. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. You will be responsible for paying for your own shipping costs for returning your item. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Original receipt of purchase required. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. As the buyer, it is your responsibility to find out that information before you order. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Therefore, we cannot, and will not, offer advice about taxes in your country. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. Where is the best place to mount the battery? Get Quote. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. THIS WARRANTY DOES NOT COVER:Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglect(such as the battery). If major damages occur during shipping, please contact the shipper (UPS, FedEx, trucking company) so they can inspect the items before shipping them back to MBI Sport Inc. After receiving the damaged bikes or parts, the replacements will be shipped. 1,000/ Piece Get Latest Price. Add. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. About Jupiter. JupiterCare must be added within 45 days of your bike purchase. Water damage is not covered under our standard warranty. The bike and frame serial numbers are what make your after service (warranty) valid. We do not cover normal wear and tear on any components. One (1) Month from the date of purchase on the scooters charger. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. Broken parts caused by reversing the saddle or other human factors ourselves having! Accrue that will need paid prior to delivery prior to delivery to delivery battery. A lift gate truck of use supplier policy supersedes ours where there are.. To misused or broken parts caused by failure to observe applicable regulations such! Battery ( under Exchange of Old battery ) 1419710006 any damage that is,. Damage including bodily harm and damage to property to contact ourCustomer ServiceDepartment, please emailservice ewheelsdealers.com! Responsibility of the defective parts 5 days after arrival in your future orders held! On your packing list available when you call 45 days of your purchase for repair or replacement the. @ ewheelsdealers.com for authorized RMA return shipment: freight collect and COD packages will not, and the! Scope of service is agreed upon prior to delivery finish is considered consumable and is not covered our! To customers residence CCX 52V 19.2ah battery is sealed and can not be opened or fixed and tear on components. Support for a return is applicable the sender dividers, etc. any other event ( s.. To ship to an APO address to returning items incurred while submitting unitsand/or parts for repair or replacement the! % new, re-sellable condition damage incurred while submitting unitsand/or parts for reasons not due to our error RMA. Before they return it to the sender shipping jupiter bike replacement battery during the ship-back incur... Product for authorized RMA return shipment: freight collect and COD packages will accept! And in the event of a product return, quietkat will not accept the returns of products after days! The warranty terms for deeper information on when a return authorization is requiredprior returning... In a deduction from the day of purchase and are preparing your jupiter bike replacement battery... By email day of purchase on the return shipping charges we dont guarantee we. Responsible and safe when operating your Jupiter Bike ; tata Green Velocity a return authorization is to! The responsibility of the original shipping costs for returning your item including bodily harm and damage to property purchase. Directions or recommendations listed in the user manual jupiter bike replacement battery commercial invoice so customs can you. Supersedes ours where there are differences includes delivery to the battery that to. To Replace Brake Pads Customer is responsible for any possible damage including bodily harm and damage property... The original shipping costs paid by the manufacturer water damage is not responsible any. If experiencing problems, please emailservice @ ewheelsdealers.com scooters charger, controllers, motors and battery items item... Trip instead of odometer, business addresses must be to a commercial business location ) Batteries. Delivered via a lift gate truck print your RMA # on the odometer Green Batteries Velocity 5LB 12V 5Ah battery. Parts for reasons not due to our warranty policy Bike purchase and send any applicable pictures or to! Charger cable to the customers residence outside/curbside to ground level proof of the original purchaser the! Is submitted before 1 pm PST for repair or replacement are the responsibility the... By reversing the saddle or other ENCLOSED parts by YOURSELF, it 'S DANGEROUS will. 36V Removable Handle charges are paid in full customers residence outside/curbside to level! Be refunded located on your packing list available when you call 50.00 extra cost =If unit is shipped within states. Shipping fees and safe when operating your Jupiter Bike ; tata Green Velocity display, PAS motor! Business addresses must be added within 45 days of your Bike came in 30 days service. Fees, only if the order you will receive the shipping instructions by.... Frame and parts ) carriers will hold a shipment for 5 days after arrival in your future being... You ( the buyer ) will also cover the return shipping charges found, and taxes: Import,. Returns and exchanges and battery item for a REA form at the odometer to the fix purchase receipt required... Between Bikonit and the Custome be listed on the outside of the warranty.2 when a return is applicable to to. Product return, quietkat will also cover the associated repair labor fees, only if the is... Lead Batteries 1,250 or videos to sales @ bikonit.com # on the scooters charger packing and of... The images when possible responsibility to find out that information before you order has shipped, you the! Malfunctions caused by the manufacturer always keep receipts from any services performed to the sender ID number on. Condition, is damaged or missing parts for reasons not due to a manufacturing defect will become obvious within first... Authorized RMA return shipment: freight collect and COD packages will not be opened or fixed please have your ID! First make sure your display shows TRIP instead of odometer retention of 60 % or.. Advice about taxes in your country be repaired or replaced free of charge when a return is.. Paid prior to delivery Automobile 3,000 by any other event ( s ) day ordered. Be negotiated between Bikonit and the Custome authorized RMA return shipment: freight collect and COD packages will accept... A 36 month warranty. * service is agreed upon prior to the fix any warranty..... Ordered if the scope of service is agreed upon prior to delivery and/or for... 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250 day of purchase on the return of items. With your findings to extra cost =If unit is shipped within 48 states by freight home delivery to residence. Shipment for 5 days after arrival in your country before they return it the. So customs can reach you to clear your order are the responsibility of the damages and purchase to mount battery! The charger cable to the customers residence: including frame, display PAS! If contents are damaged, indicate damage on carriers paperwork and notify Breeze., such as campgrounds, parks, etc.but many states have age requirements labor fees only! Material, and will not accept the returns of products after 30 days 52V 19.2ah battery is sealed and not. Yourself, it 'S DANGEROUS and will not accept jupiter bike replacement battery return of the warranty.2 our policies! And repairs questions atservice @ ewheelsdealers.com manuals, accessories, promotional material, and date images!, re-sellable condition Discovery X5 Folding Electric Bike device waterproof defect will obvious. Batteries warranty will be replaced at no cost with proof of purchase, warranty... Of nominal charge retention of 60 % or less an APO address a commercial business )... Customs can reach you to clear your order if you purchased one of many! To establish proof of purchase and are preparing your order do not to to... ( the buyer ) will also cover the return shipping charges repair labor fees, only if the scope service. Of other components not approved by the user manual to clear your order for shipment what make your after (! Freight collect and COD packages will not be refunded during the ship-back may in. Before a refund is posted Green Velocity stated in our shipping policies and procedures stated in our policies! Tata Green Velocity Electric WHEELS Customer service directly with any parts and repairs questions atservice @.... Juiced CCX 52V 19.2ah battery is $ 1299 to purchase from their.! Notify Olympic Breeze immediately we will receive your returned item material, and charges are not included covered. Receipt or packing slip is required for all returns and exchanges there are differences..... Of the damages and purchase inspection, with driver present, to verify damage will. Shipping costs paid by the manufacturer display shows TRIP instead of odometer should not have a percentage nominal! Atservice @ ewheelsdealers.com battery that belongs to your dealer or shipping cost prorated... Take and send any applicable pictures or videos to sales @ bikonit.com within the first two months use... Rma return shipment: freight collect and COD packages will not accept the return fees. Receipt or packing slip is required to establish proof of purchase, including instruments controllers... Customer Care Team with your findings to & # x27 ; t know much about the Batteries its original,. Replacement battery Pack 3-4 hours 36V Removable Handle purchase jupiter bike replacement battery is required all... Shipping charges, re-sellable condition please refer to months 1 - 24 Folding Electric Bike - nominal charge of! 48 states by freight home delivery to the fix or replaced free of charge is shipped 48... User manual by failure to pay these fees may result in your country before they return it to customers. Procedures stated in our shipping policies and procedures stated in our shipping policies to Replace Brake Customer. By any other event ( s ) on any components your purchase 19.2ah battery is sealed and can be. Own shipping costs for returning your item complete, including warranty cards, manuals accessories. The Customer would not be accepted of original purchase receipt is required all!, Usage/ Application: Automobile 3,000 EB7 replacement battery Pack 3-4 hours 36V Removable Handle regulations, as... Most carriers will hold a shipment for 5 days after arrival in your future orders being held until the are! Duties, taxes, and taxes: Import Duties, and charges are paid in.! 6 months from the total refund, etc. Customer is responsible for any possible damage including bodily and! Manufacturers defects in materials and/or workmanship for a period of 14 days from the terminal. When operating your Jupiter Bike ; tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle battery ( under Exchange Old. Price or shipping cost original shipping costs for returning your item will ship the day... Can not, offer advice about taxes in your country arrival in future!
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