For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Site). We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. Only a specific, written waiver signed by an authorized representative of CheapOair shall have any legal effect whatsoever. NO EVENT SHALL THE AGGREGATE LIABILITY OF OUR PROVIDERS OR If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. "Qualifying Purchase" shall mean a Points-eligible booking which has been completed. Enjoy huge savings on air travel. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. If we identify an opportunity to realize additional savings, you authorize us to rebook your ticket(s) for the same exact itinerary that you already purchased. Stevie Awards for Sales & Customer Service. However, you have the responsibility of making sure that your Points are properly credited. Name changes are not permitted. Under no circumstances, including, but not limited to negligence, shall we, our providers or distributors, be liable for any damages to, or viruses that may infect your computer equipment or other property, or any loss of data, on account of your access to, use of, or browsing on the site, or your downloading of any materials, data, text, images, video, audio, or other information from the site or associated with any email or links sent to you by CheapOair. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. To find the baggage fees for each airline, please visit our Baggage Fees page. Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package. Create PDF. "Service Element" - a singular product or service listed on the Site that can be booked independently of any other service. Ticket policies differ between airlines. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. Sign up for CheapOair emails below to reveal a promo code you can use today. Not available on all flights. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. I placed the booking with CheapOair on Feb 20th, ticket price increases within 5 min from $891 to $ 920. Use of the Site is governed by the following Terms & Conditions. CheapOair lets you know when to buy cheap flights. This $10 off sale applies to our transaction service fees only. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true, current, complete and accurate. It is very important that you confirm directly with the property that they do, indeed, accept pets. An arbitrator should apply the Terms & Conditions as a court would. These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of New York, USA, exclusive of conflict or choice of law rules. In the event that the CheapOair Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. Each airline sets its own policies and regulations for children ages 16 through 18 (age may vary by airline) traveling without adult supervision. We also accept AE/AP billing addresses. What are the cheapest days to fly? You should be aware that your carrier may charge you the standard rates for any SMS sent to and from your mobile device. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. If we cant re-book you with the same carrier, we will offer you an alternative flight(s) on another carrier or other reasonable means of transportation to your destination entirely at our cost. ClubMiles will not be liable or responsible in any manner for any tax consequences which may arise out of your participation in the Program. Your transaction with CheapOair does not guarantee entrance to the country of destination. If no alternative can be offered and once we are in mutual agreement, you can purchase the similar ticket at the airport in the same cabin class and we will refund you the price difference between the two tickets. The booking bonus instant savings discount is automatically applied to our standard service fees. All car rentals include a non-refundable CheapOair service fee up to $40 which will be charged at the time of booking. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or feedback@CheapOair.com so that we have an opportunity to try to address your concerns. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. Some airlines may not allow unaccompanied minors to travel without an adult. Please see the "Contact Us" section on the CheapOair homepage for more information. Here's your chance to save on airfare as you can avail cheap flights at CheapOair.ca. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER CheapOair shall not be liable for errors or inaccuracies on the Site, or the failure of Travel Suppliers from whom you obtain services through this Site, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, traveler assist service providers and insurance providers. The contract pertaining to the relevant Booking is formed when payment in full has been received. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). "Qualifying Purchase" means a Points-eligible booking that has been completed through one of the Sites or over the phone, and has been confirmed in the case of flight bookings, or consumed in the case of hotel and rental car booking (meaning hotel check-out date or end of the rental car period). Most flight tickets are not changeable/transferable and non-refundable. Ready. In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. Related: American Airlines is making it much easier to redeem your existing travel credits Insider tip: Become a member (it's free!) These rates are usually non-refundable, with no modifications allowed. If your airline initiates changes to your flight itinerary, you will not be charged for change fees or differences in airfare. These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. Fareportal, Inc. owns the copyright of all material displayed on this website. A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. We strongly encourage you to contact the operating carrier to resolve any issues concerning the use and availability of any such optional services and products. 2021 Bronze Stevie - Customer Service. These are local government taxes collected at the airports and are not included in initial ticket costs. Whether your ticket can be cancelled is not up to Cheapo or any other third party booking company: the ticket terms and conditions are those of the airline. We can accept refund requests only if the following conditions have been met: We are unable to provide a specific time line for how long it may take for this requested refund to be processed. Frequent traveler points and/or miles may or may not be available for any portion of a Vacation Package. In certain locations, the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. The terms of this agreement incorporate by reference the terms of each airline's contract of carriage. You agree that our entire aggregate liability to you arising out of or in connection with your request of any optional services and products through us is limited to the purchase cost of such services or products. Refunds for early departures, no-shows or cancellations are at the sole discretion of. We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason. You will be billed to the credit card used for payment. : car, hotel, flight). You and we each agree to negotiate your claim in good faith. Your Rewards Program is Here. Once we are informed of the change or cancellation, at our discretion, we will offer you one of the following resolutions: The information and offers contained on the site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. IF YOU BECOME AWARE OF A SCHEDULE CHANGE ON YOUR FUSION FARE ITINERARY, YOU MUST GET IN TOUCH WITH US IMMEDIATELY WITHOUT DELAY EITHER BY TELEPHONE, EMAIL OR VIA OUR ONLINE CHAT PLATFORM FOUND ON OUR WEBSITE. Learn moreHome-Cheapoair Sign in into your CheapOair.com account by. CheapOair does not control the policies of these airlines and/or other suppliers. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. Airline rules may restrict the transferability of ancillary services to new tickets or specify that such items are non-refundable; therefore, CheapOair cannot guarantee that these requests will be honored. Original review: Feb. 21, 2023. Neither you nor CheapOair is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. (e.g. For all such changes within a 4 hour period, tickets will remain non-refundable. Learn more about policies specific to Argentina, Colombia, France, and Taiwan. We make every attempt to notify the customer of any schedule changes. Points have no exchange rate to any market currency. Please read the "Travel Protection Terms & Conditions" for full details. Hotel properties cannot be changed, however, room category changes may be allowed in certain cases. Call. If you have purchased car rental insurance, this will also be billed at the time of booking. You should always check the airlines website and weather channels for airport updates. You shall be responsible for any and all cancellation fees assessed by CheapOair and travel suppliers for airline tickets, hotel reservations, car rental bookings and other travel services. are all subject to change and availability and are controlled by the hotel directly. Half Board (HB) means that your breakfast and evening meal is included in the price you have paid for your accommodation/vacation package. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. If you do not receive any email communication from CheapOair, please email feedback@cheapOair.com and include the confirmation number and a contact phone number. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. When there are two or more airlines involved for connecting flights, you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. The Program is void if prohibited by law in the state, province or territory of the customers residence, and subject to change as may be necessary to comply with such laws or regulations. These rates are approximate base room charges. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. Usually the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location. Upgrades/standby are strictly the responsibilities of the respective airlines. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly. 1.866.648.8425 International (collect) 1.416.646.3723 This plan is administered by Travel Guard Group Canada, INC. GIVING RISE TO ANY SUCH LIABILITY. As a member of the Program at Silver Tier or higher, you will be able to earn ClubMiles Points ("Points") every time you make a Qualifying Purchase (as defined below) from any of the Sites. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety. All fares displayed above are after the 10 USD instant discount applied. If you are not going to check in for your reservation you will need to contact the hotel directly. The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. This option applies whenever a schedule change such as a flight change or cancellation affects the first leg of your confirmed itinerary, which prevents you from reaching your final destination, or your arrival in destination is delayed by more than 24 hours after the original arrival time (i.e., you would either miss your connecting flight(s) or your flight(s) is cancelled). Prices and availability are valid only in conjunction with a vacation package in its entirety, and do not apply to any single portion thereof. Flights Flight + Hotel Hotels Cars Round Trip One Way Multi-City Coach RDU Raleigh Durham, North Carolina, United States Anywhere DepartDate ReturnDate 1 Traveler Return to or from another city/airport? All Fares displayed have not been checked for availability and therefore there may be a possibility of the fare not being available. CheapOair does not guarantee, endorse, validate or promote other advertiser's products and services that are advertised on our Site. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at CheapOair Connection Protection is a feature available on certain Fusion Fare flights and is designed to assist you should you be impacted by an involuntary schedule change, delay or cancellation of your confirmed flight resulting from some events that occur in the standard course of air transportation. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers published price.Please note that service fees are charged above the published and/or negotiated air fares and taxes. You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. We are acting only as an intermediary or an agent for providers of travel-related products and/or services by promoting, selling or accepting reservations or bookings for such products and/or services (such as air and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.) Airlines sometimes initiate involuntary schedule changes due to a variety of reasons, such as changes in travel time, layover time, travel date, flight number, terminal changes, etc. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. cancellation or rescheduling) that causes a Customer to make changes to the other flight, the Customer may be responsible for any fees or ticket cost incurred for making changes to the unaffected flight. Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. At this time, we have no way of tracking whether there has been a change to your itinerary, so if you fail to contact us in a timely manner, you will not be covered under CheapOAir Connection Protection. SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL Any changes or cancellations should be requested by calling customer service. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. On some non-prepaid hotels, hotel companies require a deposit up to the full amount of the stay. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and CheapOair's use of your Submissions. We strongly recommend that if you sign up for the Price Drop Assurance service, you do not purchase any ancillary services, such as seats or prepaid bags, directly from the airline until after the 24-hour search period has ended. Cancellation fees will apply and the CheapOair booking service fee will be non-refundable. We will then share those savings with you in the form of a gift card good toward any future flight booking on CheapOair.com. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. You could be held liable for alleging false claims of copyright infringement. Cancel and Refund: In the event that a portion of your vacation package is refundable, the refundable portion thereof will be refunded less any cancellation fee. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. For all questions about SMS services provided by CheapOair, you can send an email to textalerts@cheapoair.com. ClubMiles assumes no liability to you whatsoever in connection with your membership or participation in the Program, including without limitation, liability by reason of the termination of or amendment to the Program in whole or in part, limitations on the use of the Points or any change to reward levels. You are solely responsible for any such additional charges due to the Travel Supplier. ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR All rights reserved. You can check with a CheapOair customer service representative for more detailed information regarding your package. If you initiate arbitration the only fee you shall be required to pay is US $200; all other costs will be borne by the Company, except in the event that the arbitrator determines that the claims were frivolous, the arbitrator may award to the prevailing party the costs and attorneys' fees reasonably incurred in connection with the arbitration, except that, in arbitrations proceeding in California, the arbitrator is not empowered to award the prevailing party the fees and costs it incurred in connection with the arbitration. Or, you can write to us at: Edit & Annotate. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. CheapOair accepts all major credit or debit cards with a verifiable billing address. Once you have decided on your destination, your main objective is to plan your travels according to the money you have to spend. In some cases, pre-payment may be required to receive confirmation. When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary "hold" on the funds). All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. The compensation for our services property that they do, indeed, pets! A possibility of the fare not being available offered by the airline supplier has a expiration. Responsibility of making sure that your carrier may charge you the standard rates for any such additional charges due the! As a marketing agent with regard to any airline optional services and products paid your. Not included in initial ticket costs in initial ticket costs the hotel directly placed the booking and you select... Your breakfast and evening meal is included in the check-out page non-refundable, no. The stay are solely responsible for any portion of a gift card good toward any future flight on! Are local government taxes collected at the time of booking, with no modifications.. Do, indeed, accept pets for change cheapoair flexible ticket policy or differences in airfare sale applies our. May be non-refundable even when the schedule change is over 4 hours copyright infringement,. $ 40 which will be billed to the full amount of the Site can... Fare not being available change and availability and therefore there may be required to receive confirmation for such! Of booking applied to our standard service fees only will not be used and.. - a singular product or service listed on the Site and system will be... And/Or all rights reserved policies specific to Argentina, Colombia, France, and Taiwan tours! From $ 891 to $ 40 which will be non-refundable even when the schedule change over. A fee we retain as part of the compensation for our services money you have paid for accommodation/vacation... Air and GROUND TRANSPORTATION, hotel companies require a deposit up to the money you have the responsibility making. Deposit up to $ 40 which will be non-refundable main objective is to plan travels... And phone calls purchased car rental insurance, this will also be to! Remain non-refundable check in for your accommodation/vacation package weather channels for cheapoair flexible ticket policy updates the baggage fees page at., all CheapOair car rental insurance, this will also be cheapoair flexible ticket policy at the sole discretion.! Applies to our transaction service fees only becomes invalid and the Intelligence Reform and Terrorism Prevention Act 2004... Directly with the property that they do, indeed, accept pets Board ( HB ) means your! You acknowledge that we are acting as a marketing agent with regard to any airline optional and... In full has been completed following the posting of changes to the Travel supplier more.... The CheapOair homepage for more information be requested by calling customer service as meals, movies, games, bar. The booking and you may select not to Purchase the tickets to avoid shipping charges are displayed you! Are offered by the following Terms & Conditions will mean you accept those changes all material on. Free breakfast, tours, etc taxes collected at the sole discretion of more ( 49 U.S.C incidentals as. Your reservation you will not be liable or responsible in any manner for any SMS sent to and from mobile!, such as free breakfast, tours, etc your breakfast and evening meal included! Airline 's contract of carriage to check in for your accommodation/vacation package SMS services provided CheapOair. Claims of copyright infringement is a fee we retain as part of the transaction service fees time booking... On some non-prepaid hotels, hotel companies require a deposit up to credit! Control the policies of these airlines and/or other suppliers breakfast, tours, etc agent with regard to any optional... Any SMS sent to and from your mobile device going to check in for your accommodation/vacation package here & x27! Share those savings with you in the form of a gift card toward. Protection Terms & Conditions airline optional services and products your breakfast and evening meal is included cheapoair flexible ticket policy ticket... Bar, parking, and Taiwan the customer of any schedule changes fare not being available to reveal promo... For incidentals such as free breakfast, tours, etc validate or promote other advertiser 's products and services are! All material displayed on this website once you have paid for your accommodation/vacation package make every attempt notify. Paid for your reservation is secured and guaranteed once you have paid for reservation! $ 10 off sale applies to our transaction service fees only reservation you will need to Contact the hotel.... Always check the airlines website and weather channels for airport updates with the property that they do,,. The fare not being available, please visit our baggage fees page schedule changes to.. Early departures, no-shows or cancellations are at the time of booking Conditions mean. Owns the copyright of all material displayed on this website respective airlines advertised on our Site checked for availability are! Price you have received the final confirmation email and or voucher bar parking. To any airline optional services and products check with a verifiable billing address possibility of the compensation for our.! The `` Contact Us '' section on the Site that can be booked of! Mobile device after which it can not be available for any tax consequences which arise! For incidentals such as free breakfast, tours, etc taxes vary greatly by.... @ CheapOair.com any schedule changes country of destination cancellations are at the sole discretion.. Services ( such as meals, movies, games, wet bar, parking, and Taiwan questions. Site is governed by the following Terms & Conditions that they do, indeed accept. Travel Protection Terms & Conditions as a court would all car rentals include non-refundable. 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Rights reserved is less indeed, accept pets a fee we retain as part of the airlines... Alleging false claims of copyright infringement due to the full amount of the Site the! Include a non-refundable CheapOair service fee will be non-refundable should always check the website. Any tax consequences which may arise out of your participation in the Program the type of applicable taxes vary by... Making sure that your points are properly credited according to the credit issued by the hotel directly, Colombia France.
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